9609 Business June 2025 Question Paper 12

1 (a) Define the term mission statement. [2]

(b) Explain one disadvantage to a business of having corporate social responsibility (CSR) as a business objective. [3]

2 (a) Define the term involuntary redundancy. [2]

(b) Explain one way a business could use employee development to encourage multi-skilling. [3]

3 (a) Define the term inventory re-order level. [2]

(b) Explain one advantage to a business of holding buffer inventory. [3]

4 Analyse one reason why a business may use cost-based pricing. [5] Section B Answer one question only. EITHER

5 (a) Analyse two disadvantages to employees of an autocratic management style. [8]

(b) ‘The contribution of managers to business performance in a hospital is less important than that of medical employees.’

Evaluate this view. [12] OR

6 (a) Analyse two advantages to a business of using sale and leaseback of non-current assets as a source of finance. [8]

(b) ‘The use of budgets is the most effective way to monitor the performance of a hotel.’

Evaluate this view. [12]