Business communication
The communication path
- Communication passes a message from one person to another. The path:
- a sender has a message,
- it goes through a medium (meeting, email, notice),
- a receiver takes it in,
- feedback confirms it was understood.
- Good communication raises motivation, cuts mistakes, and speeds decisions.
Practice
Order the communication path.
Sender → medium → receiver → feedback.
Practice
Feedback in communication shows that:
Feedback confirms the receiver understood the message.
Barriers to communication
- a message that is too long or unclear,
- a poor medium (noisy line),
- too many hierarchy levels (message gets changed),
- language/cultural differences, lack of trust.
- Fixes: shorten the chain, choose the right medium, keep it clear, ask for feedback.
Practice
Which is a barrier to communication?
Many hierarchy levels distort messages; clear messages, the right medium and feedback help.
You've got it
Key idea
- path: sender → medium → receiver → feedback
- barriers: unclear message, poor medium, too many levels, language/trust gaps
- improve it: shorter chain, right medium, clear message, always get feedback